About Payment Options.
Our payment, now mainly have two options to choose, paypal or Credit/Debit Card. Generally after checkout, you will see the paypal and western union to choose.Just pay with your paypal account if you have an paypal account. Paypal accept all credit/debit card, Please Click "Pay Now" button to Credit card options in Next Paypal page ,then enter the email, then you will go to credit card options ,Thanks
When payment failed by Debit Card or Credit Card.
Dear Customers, if you are trying to finish your payment via Credit Card or Debit Card but failed paymet in our site, pls make sure you have authorization to do overseas payment firstly, if not you can call your bank to open overseas payment authorization, then pls do it on your computer as possible as you can, cuz if you do it on your phone, it is very easy to be rejected by your bank cuz of your IP address.Please make sure billing address matches the state where your card was issued, if not, for safety of your Credit Card, will show "Do not honour" of Failed payment. Thanks for supporting our business all the time, if you have any questions in payment, Pls contact us dierectly via Live Chat or Email: [email protected]
For Old customer cannot use original ID to login.
For Old customer cannot use original ID to login. Dear Customers, because we have updated the database and system in 2022 Oct, so sorry to advise, many old customers Maybe cannot use/login anymore, pls contact our site customer service Email.
Are the pictures true or false
Most of the images are completely taken by ourselves , the color phenomenon occurred only in few pictures, you can check our good feedbacks in photos from our dear customers in Customer Testimonials.
About Size Fit: Check size here : https://kidstoydream.com/-ezp-26.html Normal size,But you can choose one bigger size if you bigger belly or wider shoulders. But women size runs smaller, we recommend ordering one size larger than you normally wear for a looser fit or up two sizes if you plan on layering underneath the jersey in Winter. If you are first time shopping in our site, not clear with size info, pls directly contact our E-mail for more info
Please noted our promotion item only can buy 1pc in each order, if customers like to buy more same promotion item, from the second jerseys will be count on normal price.
Customer Service Facebook Contact
We will update any of the shipping infos, new arrivals and speical offers in our website timely, any of shipping or order info, you are welcome to contact us via email or via facebook, pls add in our facebook customers group, https://www.facebook.com/groups/602521233894137
Most approved orders leave our warehouse within two business days. The time it takes to receive your package varies depending on the order time, but our standard is 10-15 days, meaning you will receive your package within 2 week usually.. Orders containing special event merchandise will be held until all items are ready for shipping. According to Covid-19, several countries customs took longer time than normal to go through, details pls contact our customer service.
Orders are approved once payment has been received and all shipping and billing information has been verified. This process is notified here and messaged in your account here, but under extenuating circumstances may take up to 5 business days.
Please note: During Christmas and New Year (Chinese New Year) holiday customs and shipping will be longer than normal time, details you can contact our Customer Service for more info.
We Mainly use USPS, EMS, Epack carriers. Depending on your order quantity and shipping address, we count shipping charges by each order by not pcs, when you buy one product, we will charge you flat US$16-17 Dollars of freight. If you buy more, we still charge you US$15 Dollars for flat shipping rate. Promise you with safe shipping and right items. If you prefer faster shipping method, such as DHL, UPS, Fedex etc, need $30 additional charge on freight and pls contact our customer service for more info.